KIMBERLY RAMOS

PROFILE

Kimberly has over 6 years experience in customer service, sales and virtual assistance. She is well organized and very proficient with different Customer Relationship Management (CRM) software.

Her ability to adopt new concepts and ideas quickly and efficiently has landed her to take the role of a professional administration assistant for a title company.

Some of her key responsibilities are:

• Data Research
• Title Processing
• Ordering title and lien search
• Managing escrow deposit and accounting
• Handling incoming and outgoing emails to clients
• Organize and coordinate meetings and conference
• Preparing Various Reports
• Doing office admin tasks
• Validating bank-issued checks and wires
• Email handling and resolution
• Other specialties include: customer service, technical and billing support for a telecommunications company
• Transcription services
• B2B and B2C cold calling for different industries some of which are SEO, finance, mortgage, software, cleaning and real estate companies.